If you'd like to change, fix, or cancel your order, drop us an e-mail (email@example.com). Make sure to include your order number in your message.
Note: If you are reaching out to us after 5pm EST (Mon-Thurs) or after 2pm EST (Fri), we will get to your request on the following business day and do our best to make the requested changes to your order before it's shipped.
Returns & Exchanges:
Before sending anything back, drop us an e-mail at firstname.lastname@example.org and we can work with you to figure out the best way to set up your return and provide you with what you need.
For details on what is eligible for returns, please read below.
Jiu Jitsu Gi Returns:
With our Unbreakable Return Policy, you have 60 DAYS from purchase to decide whether or not you want to keep your Gi!
That's right. . . Even if you washed it. Even if you trained in it. . . You can swap it out for a different size, or simply return it for a refund, it's up to you! We are the only Jiu Jitsu brand to offer a no-strings-attached return policy on used BJJ Gis. We don't want you to feel like you've gotta settle on the wrong size. We want you to have total confidence in shopping on our site. So Gi returns within 60 days of purchase are No Questions Asked. Doesn't matter if you decided it feels too heavy, or if it didn't shrink as much as you'd hoped, or shrank too much, or you just decided blue isn't your color ;) We only require that you mail the Gi back clean and dry (we clarify this because we've had customers send back sweaty and damp Gis).
*This Gi policy only applies to BJJ Gis purchased on 93brand.com*
*This policy only exclusively applies to Jiu Jitsu Uniforms*
NOGI + Apparel + Bags + Belts:
For all of our non-Gi products, you also have 60 days from purchase to make a return or exchange. This includes all rashguards, shorts, spats, apparel, gear bags, rank belts, accessories.
Item must be in new and unused condition.
There are no restocking fees or hidden costs associated with returns on 93brand.com.
For international orders, please note that the customer is responsible for return shipping costs.